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  • Writer's pictureBecky Westaway

Why Book with an Independent Travel Agent? The benefits of using an Independent Travel Agency

Updated: Oct 13, 2023

In an era dominated by online booking platforms and do-it-yourself travel planning, the role of the independent travel agent may seem to have diminished. However, these travel professionals offer a wealth of benefits that are often overlooked in the digital age. Whether you're planning a bespoke family vacation, a luxury romantic getaway, or a business trip, working with an independent travel agent can provide you with valuable expertise, personalisation, and peace of mind. In this blog post, we'll explore the advantages of booking with an independent travel agent and why they continue to be a valuable resource for travellers.



A Truly Personalised Service


Independent travel agents take the time to get to know you, your preferences, and your travel goals. They can tailor your itinerary to match your interests, budget, and schedule. This level of personalisation is hard to achieve through online booking platforms, where you're just another transaction.


Travel and Logistical Expertise


Travel agents have in-depth knowledge of destinations, airlines, hotels, and travel trends. They can provide insider tips, recommend hidden gems, and ensure you get the best value for your money. Their expertise can make the difference between a mediocre trip and a memorable one.

For example, the I often share my travel expertise and expert opinion with BBC Radio Northampton, being a trusted travel consultant by the BBC.


Time and Stress Savings


Planning a trip can be time-consuming and overwhelming, especially for complex itineraries or group travel. Independent travel agents can handle all the details, from booking flights and accommodation to arranging tours and transfers, saving you time and reducing stress.


Access to Exclusive Holiday Deals


Travel agents often have access to exclusive deals and promotions that you won't find on public booking websites. They can help you secure discounts, complimentary upgrades, and added amenities that enhance your travel experience. At Westaway Travel, as a result of our close working relationships with a number of travel partners, we have access to exclusive offers and rates. To find out more about these exclusive deals, contact Westaway Travel today.


Emergency Assistance


When unexpected challenges arise during your trip, like flight cancellations or medical emergencies, having a travel agent can be a lifesaver. They can provide immediate assistance, rebook your travel plans, and ensure you're well taken care of.


Advocates for You


If you encounter issues with your travel arrangements, your independent travel agent can act as your advocate, working on your behalf to resolve problems and ensure you receive fair compensation when necessary.


Cost-Effective Choices


Contrary to the misconception that using a travel agent is expensive, they can often help you find cost-effective options that fit your budget. Their knowledge of pricing strategies and negotiation skills can lead to savings.


A Human Touch


In an increasingly automated world, working with a travel agent offers a human touch. You can have face-to-face or phone consultations, ask questions, and receive advice from a real person who cares about your travel experience.


Local Connections


Independent travel agents often have extensive networks and connections in the travel industry. This can be invaluable for arranging unique experiences, gaining access to off-the-beaten-path destinations, or connecting with local experts.


Peace of Mind


Knowing that you have a dedicated professional overseeing your travel plans can provide peace of mind. You can relax and enjoy your trip, knowing that someone is there to handle any issues that may arise.


In conclusion, while technology has changed the way we plan and book travel, the benefits of using an independent travel agent are undeniable. Their expertise, personalised service, and ability to save you time and stress make them a valuable resource for any traveller. So, the next time you're planning a trip, consider reaching out to an independent travel agent and experience the difference for yourself. Your journey may just become more enjoyable and memorable with their assistance.


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